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Frequently Asked Questions
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Q:  Where can I get MoonMaid Botanical products?
A:  These products are available at natural food stores throughout the country including Wild Oats, Inc.  Additionally, Lotus Light of Silver Lake, WI distributes the products nationally.  If you do not find them at your local store, ask the buyer to order from Lotus or by calling 877-253-7853. 

Q:  Do you offer a money back guarantee? 
A:  ABSOLUTELY!  If you are not satisfied with your product for any reason a full refund will be issued upon receipt of the unwanted product.

Q:  What is the difference between ProMeno Wild Yam Cream and VitalVulva Wild Yam Salve?
A:  ProMeno has a water part and therefore is a cream while VitalVulva is the same oil base with no water part added.  Therefore it is a salve, more like Vaseline and sticks to the vaginal more effectively.  

Q: How much progesterone is in ProMeno
A:    None.  Though it is made from wild yam it has not been converted into progesterone.  It does, however, assist the body in raising progesterone levels thereby bringing estrogen and androgen levels into balance. 

Q:  How do I know all of the ingredients are organic? 
A:  The herbs used in all of the products are either grown by MoonMaid, wild crafted by a reputable wild crafter or purchased from a reputable dealer of organic and wild crafted herbs.  The olive oil and Aloe Vera used is organic, the beeswax is obtained from an ethical beekeeper and everything else is as "clean" as can be found.

Q:  Why do you ship U.S. Mail instead of UPS?
A:  U.S. Mail is less expensive and faster than UPS.

Q:  Why are MoonMaid Botanicals products the right choice?
A:  These products are absolutely hormone free as well as free of chemical preservatives.  None of our products is ever tested on animals.  We print our catalogs on 100% recycled paper and encourage the recycling of our jars and lids!!  We strive to be good for our customers as well as our planet.

Any other questions? or
toll-free @ 877-253-7853  

Thank you for choosing MoonMaid Botanicals!


  A proud Member of these fine organizations
       Link to American Herbalists Guild
Link to HerbWorld
Link to Indie Beauty Network
Link to United Plant Savers
Special note: This site is designed for your information. The products mentioned herein are not designed for diagnosis, treatment, or cure of any medical condition, though we hope you find them helpful in some way.  Please consult with your physician before changing or discontinuing any treatment or prescriptions you are currently using.
Copyright 1997-2012  All the material on this site is copyrighted by MoonMaid Botanicals. The material may not be published, broadcast, rewritten or redistributed in any form without written permission. Use of this site signifies your agreement to the terms of use.
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